/privacy-policy

Privacy Policy

Last updated: August 31, 2025

We at 911.bg / U-Model.org are committed to protecting the privacy of our users and visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have in relation to your personal data.

1. General Information

The website 911.bg and related services U-score.info and U-Model.org provide automated evaluations and analyses based on U-Model principles for sustainable governance.
We strive to minimize the collection of personal data and process only the information necessary to provide our services.

2. Information We Collect

User-provided data
- When using our services, you may input text queries, names of organizations, or individuals for evaluation and comparison.
- We do not require registration, nor do we collect sensitive personal data (e.g., national IDs, addresses, financial details).
Technical data
- IP address, browser type, operating system, date and time of visits.
- Cookies and similar technologies used for security and statistical purposes.
Analytics data
- Aggregated information about how our services are used, collected through web analytics tools (e.g., Google Analytics).

3. How We Use the Data

To provide, maintain, and improve the services of 911.bg / U-Model.org.
To analyze trends and understand how users interact with the platform.
To ensure security and prevent misuse.
We do not sell or share your personal data with third parties for marketing purposes.

4. Processing by OpenAI

When you use our analysis tools through U-score.info and U-Model.org, the information you input may be processed by OpenAI.

OpenAI processes data according to its own Privacy Policy.
We do not control OpenAI’s processing, but we ensure that your inputs are used solely for the purpose of generating analysis.

5. Data Sharing

Your personal data is not shared with third parties unless required by law.
We may share aggregated, anonymized statistics (e.g., sector rankings, industry analyses) that cannot be used to identify individual users.

6. Your Rights

Under applicable law, you have the right to:

Access – obtain information about what data we process.
Rectification – request correction of inaccurate or incomplete data.
Erasure – request deletion of your data (“right to be forgotten”).
Restriction – limit the processing of your data in certain cases.
Objection – object to specific types of processing.
Lodge a complaint – with the relevant Data Protection Authority if you believe your rights have been violated.

You can exercise these rights by contacting us at: info@911.bg

7. Data Security

We apply technical and organizational measures to protect data against loss, misuse, and unauthorized access.
However, no system is 100% secure, and we cannot guarantee absolute protection of data transmitted over the internet.

8. Data Retention

Data is stored only as long as necessary to provide the service or as required by law.
Information you enter for analysis through GPT models is not permanently stored by us.